Quilter Wealth Management Compensation FAQs
If you’re considering AMK Legal for your Quilter Wealth Management claims and wondering what it’s like to work with our seasoned legal team, you’ve come to the right place. Explore our most commonly asked questions on how we help you resolve your financial disputes.
Boasting a solid history of successful claims and a commitment to prioritising our clients, we provide tailored support and expert guidance. Take the first step and reach out to us today!
What types of claims does AMK Legal handle against Quilter?
We assist clients who have been overcharged or have not received the financial advice they paid for with Quilter Wealth Management. This often includes hidden fees or advice fees without proper service delivery. Many clients will have paid an Ongoing Advice Fee in return for an Annual Review – if this review did not take place every year you could be due a refund of thousands of pounds.
How do I know if I qualify for a compensation claim against Quilter?
Have you met with your financial adviser every year since you took out your investment or pension? If the answer is NO then you should contact us straight away on 01204 565331 or email enquiries@amklegal.co.uk. We will review your situation and the services you should have received within your plan and assess if you have a valid claim.
What is the process for filing a compensation claim against Quilter?
It’s really simple – we only need basic information to get started so call us or request a call back on this website today. We will collect the necessary information and evaluate your case, and, if viable, file a claim against Quilter Wealth Management on your behalf.
What documentation is necessary to support my claim?
The good news is you don’t have to provide us with any paperwork as we can usually get what we need from Quilter on your behalf. If you do have any documents then that would help speed up the process.
What should I do if my initial claim is rejected?
Suppose Quilter rejects your claim, and we believe the decision is unfair; our experts will appeal the decision on your behalf potentially taking the matter to the Financial Ombudsman Service to ensure you receive the compensation you deserve.
How long does the Quilter compensation claim process take?
The duration of the claims process can vary, but typically, we aim to resolve claims within 3 months of filing.
How much compensation can I expect to receive?
Compensation amounts can vary based on the extent of the mischarged fees and the impact of the advice received. Our experts will look to make sure you get all the compensation due as per the rules laid down by the Financial Conduct Authority and Financial Ombudsman Service.
Can I pursue a compensation claim against Quilter on my own?
Yes, you can pursue claims independently. However, many choose AMK Legal for their expertise in settling such claims.
Will AMK Legal update me on the progress of my claim against Quilter?
We regularly communicate with our clients through emails, calls, or texts, according to their preferences, to keep them informed about every key development in their claims. This will be at least every 4 weeks.
What are AMK Legal’s fees for handling such cases?
We work on a no-win, no-fee basis, which means that you don’t have to pay any upfront fees. If your claim is successful, our fees, which are set by the Solicitors Regulation Authority, range from 15% to 30% plus VAT depending on the amount of your refund. Learn more about our fees.
Is my personal information secure with AMK Legal during the claims process?
Yes, your personal information is protected under the highest confidentiality and security standards with AMK Legal. We comply with stringent data protection laws and employ advanced security measures to safeguard your information against unauthorised access or disclosure throughout the claims process.
What are my options if I am unsatisfied with Quilter's settlement offer?
If Quilter’s settlement offer does not adequately compensate for the discrepancies identified, AMK Legal will advocate on your behalf for a better resolution. We will engage in further negotiations with Quilter and if necessary refer your case for an independent review to the Financial Ombudsman Service, to secure a fair outcome.
Can I claim on behalf of a deceased relative who had investments with Quilter?
Yes, if you are an executor or beneficiary of an estate where the deceased had investments with Quilter and you suspect overcharging or mismanagement, you can file a claim. We can assist you in gathering the necessary documentation and represent the estate in pursuing a claim to rectify any financial injustices experienced by the deceased.
Is there a deadline for filing a claim against Quilter Wealth Management?
Claims against Quilter must be filed within specific statutory deadlines, which can vary depending on the nature of the claim. AMK Legal can advise you on these particular deadlines and ensure that your claim is filed promptly to meet all regulatory requirements and avoid the statute of limitations.
What if I discover I was overcharged after the claim is settled?
If you discover evidence of additional overcharging by Quilter after settling your claim, contact us immediately. Our experts will review the new evidence and can reopen your case or initiate a new claim to address these further discrepancies.
What happens if Quilter representatives directly contact me during the claim?
If Quilter contacts you directly while your claim is being processed, it is important to refer them to AMK Legal. Our team will handle all communications to ensure your rights are not compromised and that negotiations are conducted in your best interest.
Can AMK Legal manage claims involving multiple financial products from Quilter?
AMK Legal has extensive experience managing claims involving multiple financial products. Whether your concerns include investments or pensions, our team is equipped to handle complex claims involving diverse financial portfolios with Quilter.
How can I start the process with AMK Legal for a claim against Quilter?
To begin the claims process against Quilter with AMK Legal, you can reach us by calling, emailing, or filling out a contact form on our website.We will schedule an initial consultation to discuss the specifics of your situation, review any pertinent documents, and outline the steps involved in pursuing your claim. Remember the process is really simple in most cases and we won’t keep you on the call too long.